Westbury Old School, a beautiful converted development of 37 houses and flats, decided the best way to start a New Year was with a new Managing Agent. Having had years of inactivity from a large national Agent the Resident Directors decided to look for a local agent that put customer service at the heart of what they do. After several conversations, meetings and recommendations Proactive Block Management Ltd are delighted to say we were chosen. We look forward to getting things moving the right direction.

Another development seeing the benefits of changing agents to Proactive Block Management Ltd. 9 Months after taking the site on the team at The Complete Cladding Company Ltd have installed the first phaze of all new soffits, facias and guttering. Something previous agents had been unable to do in the last 4 years.

This month we are welcoming Pryors Court, Stevenage. A development of 14 properties that came to ourselves to gain a more personal service where the customers requirements are put first rather than trying to make every development fit the same mould.

99 Rylston Road, Fulham is a luxury block of 13 flat that have join us this month. Again the resident directors had grown tired of poor service and lack of action on maintenances issues. The final straw being the gates to the underground carpark being non functioning for 6 weeks. The savings in fees and charges that the development has made by employing ourselves is the icing on the cake.

Brewer Yard, Royston a newly build development of 12 flats houses and a shop that contact us after a recommendation from a local estate agent. With the developer having sold the last property and wanting to move away from the management Proactive Block Management Ltd came into set up their first Service Charge budget and take over the day to day running of the site.

Tudor Close & Hanover Walk, Hatfield are a another mixed development of 28 flats and house. Their Directors decided to make the change to Proactive Block Management Ltd after again struggle to get an acceptable level of customer service from their previous agents. They we’re won over to ourselves by or commitment to being on site and handling maintenance issues quickly and concisely.

This month we welcome Stonar Close, Sandwich to our management. A development of 34 houses with management needed for the communal grounds, roadways and children’s playground. Stonar Close were another development that moved for the increase in customer service and the personal approach we take to managing our clients.

Welcome to Nursery Court, Letchworth a mixed development of 17 flats and houses. Like many of our clients, Nursery Court were struggle to get their previous agents to undertake maintenance works in a timely fashion while suffering increased fees and administration cost. Once again they swapped to Proactive Block Management Ltd to receive the higher levels of customer service we can offer.

The iconic Lantern Building built into the sea wall at Hythe decided they needed an Agent that could supply them with
the customer service they wanted. Having tired of getting information and costings to late to enable them too ask
questions, it was decided to move to Proactive Block Management Ltd to put them back in control.

Honeysuckle Close, Biggleswade is a mixed development of 34 houses and flats that have moved after suffering a lack of
communication and action from their previous agents. The move was based on the need for better service while the reduction in
fees charged was just an added bonus.

With 2017 now three weeks old, new clients on board, more enquires coming in and of course our new streamline logo:

It is easy to forget the successes and achievements of 2016 in the head long rush to make this year even bigger and better. Outline below are just a couple of Proactive Block Management Ltd.’s successes of last year. Sites whose Resident Directors took the decision to move and have been rewarded by seeing meaningful progress delivered since.
However, none of this would have been possible without the support of our dedicated and professional team both within our company and our carefully selected subcontractors.
So thank you to all clients who joined us during 2016 and also to our team who’s hard work has proved it was the right move for them to make.

Some 2016 Successes

It may only be the second week of the 2017 but we are able to welcome our first new client of the new year, Oakley Grange Management Company Limited. After discussion with the Resident Directors, Proactive Block Management Limited were able to offer the company both a saving over their previous agents fees proposed fees for 2017, along with an increase in the level service.
With the handover date timed to match the developments Financial Year End, Proactive Block Management Limited look forward to giving a fresh start to Stranraer Gardens & its residents during 2017.

Recent insurance renewals for our clients have seen on average 18-20% cheaper premiums when compared, like for like, with the insurance place by their previous agents. Not only on buildings insurance but also on directors & officers cover.
In many of these cases the clients have moved from large companies that tell them their bulk buying power within the insurance markets makes sure they get the best deal. What they are not always so ready to let clients know is that they are pocketing a healthy commission which pushes the costs back up.
This allows Proactive Block Management Ltd to often find a better deal and pass meaningful savings back to our Management Company Clients.

Its been a busy couple of months for all of us here at Proactive Block Management Ltd. Once more we would like to welcome our latest clients Greendale Mews MCL, Tudor Park (West) MCL and Mead Court (Abridge) MCL.
Resident Directors and Landlords of these developments have chosen to move to Proactive Block Management Ltd for our on going commitment to give a customer focused service.
Some moved for our easily understandable fee structure and financial reporting. We charge a single fee for managing the development and do not have hidden extras like many other agents. Combine this with our monthly cash flow accounts that are easy to understand and our Resident Directors/Landlords have a clear view of how Service Charge Monies are being collected and spent.
Equally some have moved to benefit from our regular site visits which supply high quality feed back regarding the development and gives Residents the opportunity to speak to us away from the usual residents meeting or AGM.
This is along with all our the other ways we improve our clients experience of working with us. Want to know more please look at the PBM’s Difference tab above.

Tudor Park (West) MCL

Mead Court (Abridge) MCL

Again this month we are delighted to welcome more new clients. Discussion with your Resident Directors has lead to them choose Proactive Block Management Ltd to act as Managing Agent for your developments. Our open and honest approach to resolving problems, along with our commitment to customer service and our no nonsense approach to day to day management has proved to be an appealing formula.

523 Finchley Road MCL

Letchworth (Norton School) MCL

Oakley Court MCL

Tudor Park (1985) MCL

We are delighted to say that the Directors of Corneroak Management Ltd have chosen Proactive Block Management Ltd to act as managing agents for their development. Welcome to you all and we work forward to working with you.
Once again our commitment to customer service, regular site inspections and a simple, clear fee structure has proved to be what resident directors are looking for.

Within the UK housing market properties sold under Long Leaseholds will most likely have one of two types of Lease legally binding the Parties of the Lease to one another. Understanding the type of Lease your property has on it and the responsibilities this place upon those Parties signed up to it, goes a long way to making sense of what can often seem the confusing world of owning Leasehold Properties.
It is the Lease that should be looked at when seeing what can or cannot be charged to Leaseholds as Service Charge, who/what parts of the communal areas are to be maintain and how often.  It also lays out what rights/restrictions are placed on the Leaseholders with regard to their activities whilst living in their flat. 
Below are our Infograms outlining the two types of Long Leasehold most common in the UK, Landlord & Tenant or Tri-Party/ Residential Management Company Leases and the typical obligations of each.
(Please note this post is not to be taken as legal advice. Every Lease is likely to be different and to understand them fully independent legal advice should be sought.)

Well what a great end to January. Lots of interest in the the great service Proactive Block Management Ltd give to their clients. Lots of developments met and several new sites signed up to experience high levels of service we offer. Things don’t look to be slowing down in February either look at the information packs that went out yesterday.

Great news for all our Proactive Block Management Ltd clients, we have a new website. You can now read up on our latest news, see what our clients have to say, view our useful links and learn how to join us with just the click of a button.